Return, Refund, Cancellation and Shipping Policy
Our focus is complete customer satisfaction. In the event, if you are displeased with the services provided, we will refund back the money, provided the reasons are genuine and proved after investigation. Please read the company policies before placing an order, it provides all the details about the services or the product you purchase.
Shipping Policy
The orders for the user are shipped through registered domestic courier companies and/or speed post only. Order are shipped within 15 to 20 days from the date of the order and/or payment or as per the delivery date agreed at the time of order confirmation and delivering of the shipment, subject to courier company / post office norms. Platform Owner shall not be liable for any delay in delivery by the courier company / postal authority. Delivery of all orders will be made to the address provided by the buyer at the time of purchase. Delivery of our services will be confirmed on your email ID as specified at the time of registration. If there are any shipping cost(s) levied by the seller or the Platform Owner (as the case be), the same is not refundable. For any issues in utilizing our services you may contact our helpdesk at vanmanush.info@gmail.com.
Return Policy
Return Policy for our apparel: Our apparel (including T-shirts, hoodies, tops, and other clothings listed in the website) are custom designed and produced as per the requirements of the customer. Tshirts once delivered will be taken into consideration for return and exchange only if there is any genuine manufacturing defect. In case of any manufacturing defect, the customer is requested to contact us via email (vanmanush.info@gmail.com) within one day of delivery. The email must be labeled with “Complaint against Order Id: <order id>” in the email’s subject. The email must contain all the details, including the order ID, customer name, and shipping address, with photographs of the defective product, indicating the defect, attached along with the email. Defective products will be replaced once approved.
Refund Policy
Orders canceled successfully will only be refunded. Refunds will be made to the original mode of payment used by the customer.
Refunds may take up to 20 business days to reflect in your bank account
Cancellation Policy
For Cancellations please contact us via contact us link or drop an email to vanmanush.info@gmail.com
Orders will be taken into consideration for cancellation only if the cancellation has been raised within one day.
Orders will be taken into consideration for cancellation only if there is any genuine reason.